After I have updated your computers, the newest version of Entourage will be the standard email client.  When you first open Entourage, it will have you create a new Office Identity.  After that is done, the Entourage Setup Assistant will open.  You will want to choose the “Import from a previous version of Entourage” option.  If you don’t [...]

It turns out the new printing setup is not compatible with the updated version of the Mac OS.  The incompatibility has existed for the last year and has no clear resolution in the near future.  So for this school year, printers will have to be setup the normal way.  That is done by opening the Control Panels [...]

On the new reconfig (10.5 connected to AD), printers are added through the System Preferences.  Click on the Print & Fax button.  Click on the plus “+” symbol at the bottom left just above the open padlock icon.  If you have to, click on the default icon at the top of the window, look for [...]

All laptops have been reconfigured so they can connect to the new AD (Active Directory) servers.  The main difference you will notice is the username and password field when the computer starts up.  The name you enter is First_Last (using you first and last name as it appears on the school records), and the default password.  The [...]

The school’s Web and Email server crashed at the beginning of July.  A new server was planned for the replacement of the aging unit but it couldn’t wait.  Email was configure and back up within a few days.  The large work load prevented me from dedicating the time needed to get the web server back on right [...]

With the upgrade of the rack system in the server room, the back-up system is being moved and reconfigured as well.  It will be offline for the next week or so until new equipment can be configured and placed into operation.  At that point, a new backup will be made of every staff member’s local [...]

As part of a tight schedule for system updates and network infrastructures maintenance, the main server room is having a new equipment rack installed.  All of the electronics in the current racks will need to be moved and reinstalled in the new rack.  Parts of the network may have connectivity loss for brief periods of [...]

During the time frame indicated, the uplinks from the K20 core network to the customer aggregation router seadiscar1 will be upgraded. This work is expected to cause two connectivity disruptions of under ten minutes in length for each attached customer site during the course of the event window.
K20 Network Operations can be contacted if there [...]

Good afternoon!  As we have been sharing with you at Leadership Team for the past 6 months, the district has been working on a security adoption.  I wanted to send this update out to keep you all in the loop as to where we are in this process.  Please share information with your staff so [...]

Due to the time involved in getting files moved to the new servers, many of my support tickets have gone unanswered.  It looks as though I am over a major part of the server setup and will be shifting back to primarily working on support tickets.  Thank you to all of you how have been patiently waiting.